In the window that opens, look for the checkboxes next to (and Platen pad counter if visible). Check the box next to Main pad counter .

Resetting the electronic counter . It merely resets the digital safety switch.

Many free adjustment programs are flagged by antivirus software as "viruses" or "hacked files." While you should be cautious, these are often "false positives" because the software is unauthorized by Epson for public use. Disable your antivirus temporarily to download and run the tool, then re-enable it.