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Your modem is likely network-locked to another provider. You will need to get an unlock code (NCK code) for your modem's specific model. Contact MTN customer support for assistance or search for unlocking services online.

(or 'My Computer'), double-click the MTN drive icon, and run Configuration download+mtn+modem+setup+for+pc+install

Enter the parameters listed in the reference table above based on your current geographical region. Your modem is likely network-locked to another provider

: Open the modem's cover and insert your registered MTN SIM card into the SIM slot. double-click the MTN drive icon