Not Activated Categorization Is Disabled Work [top] — Kerio Control Web Filter Is
Here is a structured approach to solving the issue, ranked by probability. 1. Verify License and Subscription Status
If all else fails, the error logs will provide the most valuable information for your support ticket. When you reach out to GFI/Kerio support, be sure to include relevant excerpts from your that show the "Unable to categorize" or "DNS response" errors. This information will help them quickly understand the issue and provide you with advanced assistance. Here is a structured approach to solving the