Blackberry 9800 Autoloader Top

The phone might need to be plugged in while off. If the loader doesn't start, try pulling the battery, connecting the cable, and reinserting the battery to initiate the USB connection.

BlackBerry Torch 9800 Autoloader Guide: Restore and Unbrick Your Classic Device

Destroys deeply embedded malware, corrupted system caches, and completely sanitizes personal data before resale. Essential Safety Check: Backup First