Once you have completed the download, follow these steps precisely. You will need a USB flash drive (formatted to FAT32) or a serial-to-USB cable, depending on your model.

Ensure all devices remain connected to the central server via Ethernet or Wi-Fi so remote resets are always an option.

Many ZKTeco access control panels have a physical security feature: the anti-tamper switch. If you have physical access to the device, this is often the fastest method to remove an admin password without any software:

I can guide you through the exact official protocol to get your system back online safely. Share public link

Look at the screen of your locked ZKTEco device. Note the exact displayed. This is the "key" used to generate your temporary password. 2. Open the Reset Tool