| Add‑On | Description | Availability | |--------|-------------|--------------| | | SAML 2.0, Azure AD, Okta, OneLogin integration. | All Premium tiers | | Data Loss Prevention (DLP) | Pattern‑based detection (PII, credit card numbers) with auto‑redaction or quarantine. | Pro & Enterprise | | Enterprise Key Management (EKM) | Customer‑controlled encryption keys stored in a hardware security module (HSM). | Enterprise only | | Retention Policies | Set granular data retention (e.g., keep chat logs for 90 days, delete after 2 years). | All Premium tiers | | Audit Log API | Real‑time streaming of audit events to SIEM tools (Splunk, LogRhythm). | Enterprise only |
