You will see a line that looks like this: platform: MT67xx (where xx is your chip number).
If updating the tool doesn't work, ensure your VCOM drivers are active in Device Manager. Would you like a guide on installing MTK drivers on Windows 10/11? Working with SP Flash Tool - GeeksforGeeks
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Work through these solutions in order, as they are ranked from the most common to the most advanced fixes. 1. Update SP Flash Tool to the Latest Version
Widely preferred by technicians for MediaTek platform errors.