To help pinpoint the exact step you need, could you clarify (e.g., a physical USB dongle or a network license server )? If you are seeing a specific CodeMeter error code or message, sharing that would also help narrow down the fix. Share public link
Are you using a school or office network license? Your computer might not know where to look. Search for the Server Open the tool from your system tray. Go to the Configuration tab. Click on Server Search List . Add the exact IP address of your main office server. Check Your Firewall Open your Windows Firewall settings. Ensure port 22350 is open. This port lets the license data pass through. When to Call Your Reseller mastercam 2021 license not found
If you are using a network license (shared among workstations), the error often means the client cannot find the server. Check NetHASP.ini Configuration Navigate to C:\Program Files\mcam2021\common\ . Open the nethasp.ini file using Notepad. Ensure the configuration matches your server settings. To help pinpoint the exact step you need,