Because Dutch Bros is primarily walk-up and drive-thru (not indoor cafes), the handbook has a weather section:
Employees must wear unaltered "DutchWear" (company-branded gear) as their top layer of clothing.
Dutch Bros uniquely hires its franchisees exclusively from within the company. The handbook introduces the career pipeline from Broista to Shift Lead, Shop Manager, Regional Operator, and eventually, Franchisee.