Tactical empathy requires you to listen actively to the emotions behind the words. By demonstrating that you understand your counterpart's situation, pressures, and feelings, you dismantle their natural resistance. This creates a safe environment where they are much more likely to collaborate rather than compete. 2. Mirroring: The Art of Letting Them Do the Work : Repeat the last three critical words spoken. The tone : Use a calm, slow, late-night FM DJ voice. The result : It compels the speaker to elaborate naturally.
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: Repeat the last 1–3 words of what the other person just said. This encourages them to elaborate and build rapport . Tactical empathy requires you to listen actively to
: Ask open-ended, calibrated "How" and "What" questions. The result : It compels the speaker to elaborate naturally
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