If you get video but no sound, the issue is usually the input selection in your capture software (like CyberLink PowerDirector or the proprietary Ez Grabber software). Ensure the audio input device is explicitly set to "Line (Geniatech AV Grabber)" or "USB Audio Device" instead of your computer's internal microphone. "Device in Use" or Black Screen
Open the extracted folder and locate Setup.exe or Install.exe . Right-click the installer and select . Ez Grabber 2 Driver Download
If you get video but no sound, the issue is usually the input selection in your capture software (like CyberLink PowerDirector or the proprietary Ez Grabber software). Ensure the audio input device is explicitly set to "Line (Geniatech AV Grabber)" or "USB Audio Device" instead of your computer's internal microphone. "Device in Use" or Black Screen
Open the extracted folder and locate Setup.exe or Install.exe . Right-click the installer and select .