Download the correct firmware file corresponding to your hardware version from the official D-Link support website.
If you want to troubleshoot a specific issue on your router, let me know: What is your current ?
Visit your regional D-Link support website. Locate the exact firmware download for your hardware revision. Unzip the downloaded folder to extract the .bin or .img file. 2. Access the Web Interface
The DWR-M960 is a workhorse, but finding its firmware is a scavenger hunt. before updating. If you cannot find the file, contact D-Link Pro Support directly—they are required to provide security patches for industrial gear.