While the error is TPM-related, a mismatch can also be triggered if the OTP used is incorrect, expired, or was generated for the wrong device.
To help narrow down the exact solution, could you provide a bit more context? Please let me know:
Fix time drift by configuring a reliable NTP server in . 2. Clear the Local Certificate State
In some cases, the internal record of the device certificate, key hashes, or claim keys on the firewall may become corrupted. This can lead to a mismatch between what the firewall has stored and what the Palo Alto backend expects, triggering the "public key match failed" error.
Palo Alto Failed To Fetch Device Certificate Tpm Public Key Match Failed 📍 🏆
While the error is TPM-related, a mismatch can also be triggered if the OTP used is incorrect, expired, or was generated for the wrong device.
To help narrow down the exact solution, could you provide a bit more context? Please let me know: While the error is TPM-related, a mismatch can
Fix time drift by configuring a reliable NTP server in . 2. Clear the Local Certificate State While the error is TPM-related
In some cases, the internal record of the device certificate, key hashes, or claim keys on the firewall may become corrupted. This can lead to a mismatch between what the firewall has stored and what the Palo Alto backend expects, triggering the "public key match failed" error. While the error is TPM-related, a mismatch can